2. Can’t select a retailer when trying to snap your slip?
Please open up the coupon details to see which retailers are listed and select accordingly. You can also snap by selecting the retailer “z_any retailer”.
3. Haven’t moved a level on Trophy ranking?
The trophy system ran from 1 July 2017 and ended on 31 March 2020. Please make sure you are using the latest version of the app. We have introduced our new Super Snapper page which you can see here: https://snapnsave.co.za/profile/rewardsnew
4. Getting error on login “cell phone number not registered”?
Your account has been locked by the system and we are busy investigating why. Unfortunately the issue is taking longer to resolve than we anticipated and appreciate your patience while we solve this.
5. Haven’t received your referral money?
We are aware of this and we are busy trying to resolve this. Don’t worry, referral money that is due to you will be credited as soon as the issue has been resolved.